Gossett Chrysler Dodge Jeep RAM FIAT Service FAQs - Memphis, TN

For most modern Chrysler, Dodge, Jeep, RAM, and FIAT vehicles using synthetic oil, an oil change is recommended every 7,500 to 10,000 miles, or at least once every six months. If your vehicle uses conventional oil, or if you frequently tow heavy loads or drive in heavy stop-and-go Memphis traffic, you may need it every 3,000 to 5,000 miles.

Many modern models feature an automatic Oil Life Monitoring System that alerts you via your dashboard cluster when it’s time for fresh oil.

Consult your owner’s manual or ask one of our service advisors to establish the ideal service interval for your specific engine configuration.

While walk-ins are accepted for basic maintenance items based on our current daily bay capacity, we highly recommend scheduling an appointment in advance. An appointment ensures we can minimize your wait time and get you back on the road quickly.

• Walk-ins: Handled in the order received, wait times fluctuate based on shop volume.
• Appointments: Guaranteed slot with a dedicated technician for faster turnaround.

Yes. While our technicians specialize in Mopar® certification for Chrysler, Dodge, Jeep, RAM, and FIAT models, our shop is fully equipped with advanced diagnostic gear and tools to perform routine maintenance and general repairs on most major makes and models.

Every vehicle we service receives the same high standard of care and rigorous multi-point safety inspection.

• All Makes Welcomed: Expert care for import and domestic cars, SUVs, and trucks.
• Quality Parts: We source premium, high-grade replacement parts for non-Stellantis vehicles.

Genuine Mopar® Original Equipment Manufacturer (OEM) parts are designed, engineered, and tested explicitly for your Chrysler, Dodge, Jeep, RAM, or FIAT vehicle. Unlike generic aftermarket parts, OEM components guarantee an exact factory fit and optimal performance.

Additionally, genuine Mopar® parts feature a factory-backed warranty coverage, providing long-term protection that aftermarket alternatives can’t match.

Your braking system provides several clear indicators when pads or rotors are wearing down. Paying attention to these early warnings can save you money on complex repairs and keep you safe on the road.

• Audible Cues: High-pitched squealing, screeching, or harsh metallic grinding noises when braking.
• Physical Feedback: A spongy brake pedal, vibration in the steering wheel, or pulling to one side.
• Visual Alerts: The brake warning light illuminates on your dashboard, or pads look less than a quarter-inch thick.

Our service and parts departments are open Monday through Friday from 7:00 AM to 6:00 PM, and Saturdays from 7:00 AM to 3:00 PM to accommodate busy weekend schedules. We are closed on Sundays.

A check engine light can indicate anything from a loose gas cap to a complex engine or emissions issue. If the light is solid, schedule a service diagnostic appointment at your earliest convenience. If the light is **flashing**, pull over safely as soon as possible and have the vehicle towed, as a blinking light signifies a severe misfire that can cause permanent engine or catalytic converter damage.

Yes. We provide rotating service and parts specials throughout the year to help Memphis drivers save on routine care. These often include discount coupons for oil changes, tire rotations, brake pad replacements, new batteries, and seasonal vehicle check-ups.

Be sure to browse our online service specials tab before arriving for your scheduled appointment.

Tires should typically be rotated every 5,000 to 7,500 miles, which conveniently aligns with every other oil change. Front and rear tires wear at different rates due to weight distribution, steering forces, and drivetrain configurations. Regular rotations promote even tread wear, prolong tire life, improve fuel efficiency, and maintain optimal traction.

Yes. We understand that major unexpected mechanical repairs can challenge a household budget. Our dealership partners with service financing lenders to offer flexible monthly payment options for parts and labor, ensuring you can repair your vehicle safely without delaying critical work.

As an authorized dealership service center, we bring an elite tier of specialized brand care, factory diagnostics, and proprietary equipment to every service bay. We focus heavily on precise, efficient craftsmanship designed to keep your factory warranty intact and maximize your resale value.

• Certified Master Technicians: Our mechanics complete ongoing factory training directly from Stellantis to master complex modern electrical and mechanical systems.
• State-of-the-Art Facilities: We utilize specialized factory diagnostics and model-specific precision tools that local generic shops rarely invest in.
• Comprehensive Service Records: We maintain a digital history of your vehicle's maintenance milestones, protecting your factory warranty and proving proper maintenance.